Ipsen Stacks the Field with More Trained Technicians
Ipsen announces the completion of its 2019 Corporate Academy class. Seven graduates will step into their full-time roles as Field Service Engineers (FSEs) after several months of training and a comprehensive exam. The program is part of a strategic initiative to continue growing service capacity across the globe. Ipsen employs the largest and most skilled aftermarket team in the business. With local FSEs, customers have better access to on-site inspections, evaluations, repairs, installation and support for their heat-treating and auxiliary equipment.
“Since the launch of the Corporate Academy, we have differentiated ourselves from the competition to establish Ipsen as the clear market leader in service,” said Ipsen Service Manager John Worley. The next class begins in January 2020 with another starting in April 2020. Ipsen plans to add ten more trained technicians to the field this year. During this five-month training, participants are taught core values, culture and fundamental job skills through classroom presentations, hands-on troubleshooting experience, and on-the-job field training. Graduates of the 2019 class were grateful for the unique learning opportunity.
“The Ipsen Corporate Academy was a very engaging experience,” said one graduate. “Ipsen has given us a great platform to head out into the field.”
“The level of training is well above and beyond any company I have worked for,” said another graduate. Ipsen is recruiting candidates with mechanical and electrical experience or education who want to improve their skills in vacuum furnace technology, design, installation, service, and troubleshooting. These positions may require relocation, as well as domestic and occasional international travel. For more information on joining the Corporate Academy, visit www.ipsenusa.com/about-us/ipsen-careers/ipsen-corporate-academy.
About Ipsen Ipsen USA designs and manufactures industrial vacuum and atmosphere heat-treating systems, supervisory controls systems and predictive maintenance software platforms for many industries, including Aerospace, Automotive, Commercial Heat Treating, Energy and Medical. With production locations in America, Europe and Asia, and representation in 34 countries, Ipsen is committed to providing 360° support for customers worldwide.