Soaring aftermarket sales drive record revenue: Ipsen experienced exceptional performance in the aftermarket sector, achieving a 38 percent increase in replacement hot zone orders for both Ipsen and non-Ipsen furnaces compared to their previous record year. This surge in sales demonstrates Ipsen’s position as a trusted provider of aftermarket support for the vacuum furnace industry.

Key achievements highlight operational excellence:

• Global Reach: Ipsen shipped more than 50 vacuum furnaces to customers across 10 countries, showcasing their international presence and ability to cater to diverse customer needs.
• Production Expansion: To meet the growing demand, Ipsen strategically expanded their hot zone production capacity by repurposing the former Ipsen Ceramics This expansion ensures efficient production and timely fulfillment of customer orders.
• Quality and Precision: Ipsen conducted more than $1 million in calibration and temperature uniformity surveys, demonstrating their commitment to supporting their products with quality
• Accreditation for Excellence: Ipsen completed ISO/IEC 17025:2017 accreditation for pyrometry services, a testament to their adherence to the highest industry standards.

Investing in the Future: Recognizing the growing service needs of the industry, Ipsen made significant investments in its workforce by hiring more than 60 new employees in 2023. Additionally, they established a dedicated team for recruiting and training field service engineers, positioning themselves to further amplify their service presence in the years to come.

Ipsen’s 75th anniversary year was a resounding success, marked by record-breaking achievements, strategic expansion, and a commitment to quality and customer satisfaction. With a focus on continued growth and investment in its people, Ipsen is primed for an even brighter future.

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